Nottingham-based specialist signage, graphics materials and hardware distributor, ArtSystems continues its policy of investing in staff training where it counts. Its 14-strong field engineering and support team have all recently been awarded the City and Guilds certificate in Electrical Maintenance Skills 2572-01.
This helps to ensure the team understands how to practice the safe and correct handling of electrical systems for both the support and installation of the distributor’s full catalogue of HP Latex printers, Summa Cutters, Colortrac scanners, Stratasys 3D printers and other peripherals.
Technical Services Manager, Armando Carvalho, said, “The four-day City and Guilds 2572-01 programme helps raise awareness about the hazards associated with electrical equipment and machinery. The team is now even more grounded in the principles of electrical safety and systems testing across both single and three-phase supply.
“Ensuring our team knows what they’re doing when they arrive on site − no matter what they get confronted with – fits in with our philosophy of providing the fullest support to our resellers and their customers.”
He concluded, “We believe our service is second to none and so is our engineering and support team, but we will never rest on our laurels. The City and Guilds certification course has allowed the team to shine a fresh light on our existing procedures and proved a valuable adjunct to the experience and insight we already enjoy.
“ArtSystems is also the official HP Warranty provider for all HP Latex printers in the UK and Ireland. We are proud to have earned such glowing industry recognition for our high standards – and we will never set our aim below becoming the best in all we do.”